Shipping & Returns

Total Delivery Time = Processing Time + Shipping Time

ABOUT PROCESSING TIME

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 4 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.

Once we receive your payment, we will start to process your order. All items will go through strict Quality Control checks and are well packed before they are shipped out. So normally the processing time will take around 4 business days. If there are any problems with your order in processing, we will email you.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

ABOUT DELIVERY

Normally package will be delivered to your home directly. It will take around 5-20 business days via different shipping methods.

If you have any issue about shipping and delivery, please submit a ticket to support center. We will reply you in 24 hours.

HOW TO FOLLOW MY PACKAGE?

We will email you the shipping information after your order is shipped out. You also can view the shipping status in your account.

Important Note:

For standard shipping and expedited shipping, we provide a tracking number for free.

There may be a delay between scanning events and the website's updates. Once we have shipped the item, the tracking status will take a few days to be updated online by the shipping company. Therefore, please hold on for a few more days and try again later.